The purpose of this page is to describe how the amonnhotel.com website (hereinafter also referred to as the “Website”) is managed with regard to the processing of personal data of the users who consult it. This information is provided pursuant to and for the purposes set forth in EU Regulation no. 679/2016 (“GDPR”), relating to the protection of individuals with regard to the processing of personal data, and is intended to explain our practices with regard to the personal information of those who navigate the Website, so as to know how their personal information is managed and to allow them to give their express and informed consent to the processing of the data entered on the Website by voluntarily filling out forms on it or provided by them in any other way.
All personal data sent by users (name, surname, e.mail address, etc.) are acquired, saved and processed in accordance with GDPR.
Processing of personal data means any operation or set of operations, carried out even without the aid of electronic instruments, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction of data, even if not recorded in a database.
The information is provided only for this Website and not for other websites that may be consulted by the user through links.
THE “OWNER” OF THE PROCESSING
The personal data provided or collected through the operations carried out by users on the Website will be processed by J.F. AMONN Srl, with registered office in Altmann 12 Bolzano and VAT no. 01373880218 as Data Controller.
The computer systems and software procedures used to operate this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of the computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc..) and other parameters relating to the operating system and computer environment of the user.
This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and is deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this possibility, at present the data on web contacts do not persist for more than seven days.
Data relating to the user’s geographical location could be used to provide information, proposals and other personalised content based on location. If you do not wish to share your location information, you will need to turn off location services on your device.
Data provided voluntarily by you
Personal data entered on the Website as well as data sent by the user via e-mail to the e-mail addresses indicated on the Website. Such data includes, for example, the sender’s e-mail address, first and last name, postal address and telephone number entered in the message. The optional, explicit and voluntary sending of electronic mail through the Website and/or to the addresses indicated on the Website entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data included in the message sent.
To ensure the functioning of the Website and to improve the service offered, proprietary and third party cookies are used on the Website. Cookies are small text files that sites visited by the user send to the user’s terminal (usually to the browser), where they are stored and then retransmitted to the same sites the next time the same user visits.
III. PURPOSES AND LEGAL BASES FOR THE PROCESSING OF PERSONAL DATA
Personal data are collected and processed by J.F Amonn S.r.l. for the following purposes:
A. as part of the processes of checking availability, booking and purchasing the services offered by the Website, personal data are requested (such as e-mail address, personal data, postal address, credit card details and bank details, telephone number);
B. in order to provide support services and other technical, commercial or other information specifically requested by users, personal data is collected (such as e-mail address, first and last name and telephone number);
Moreover, with the prior consent of the users, Personal Data may be entered in the customer database of J.F Amonn S.r.l. and processed for the following purposes:
C. marketing purposes: to contact users and send them (by mail, telephone, email and other forms of electronic communication) newsletters and/or other promotional messages, also of a commercial nature related to J.F Amonn S.r.l. services;
D. profiling purposes: for the elaboration of studies, surveys, analysis and statistical and/or market research, in relation to the preferences on the services offered by J.F Amonn S.r.l., in order to offer a personalized service to the users’ needs and to promote cultural and recreational initiatives and activities.
The processing of personal data will be intended solely for the achievement of the above purposes and to the extent strictly necessary to achieve the purpose of the specific case.
The legal bases for the processing of the user’s personal data are based on the purposes for which such data was provided and collected and include the processing of information as required to comply with contractual obligations, compliance with legal obligations, protection of the safety of J.F Amonn S.r.l. employees, guests and other persons, for the legitimate business interests of J.F Amonn S.r.l. and in accordance with consent
lent by the user.
By browsing the Website and/or entering your personal data, you declare that you have read this policy in accordance with GDPR and that you accept it. Furthermore, by selecting the consent flag or other similar means of confirmation, the user gives explicit consent to the processing of his/her data, as well as their transfer to third parties for the fulfilment of the purposes, within the above mentioned limits.
By entering his/her data on the Website, the user in particular gives his/her consent to:
a. transmit your e-mail address to third party e-mail forwarding systems for advertising purposes;
b. receive advertising e-mails or other correspondence from J.F. AMONN Srl;
c. the collection, storage and processing of personal data;
d. to have their data stored in databases by J.F. AMONN Srl and/or by third party companies or individuals contractually bound to the Company and specifically charged with the processing of users’ personal data.
The user may revoke his/her consent to the processing of data at any time by writing an e-mail to email@example.com
PLACE OF DATA PROCESSING AND COMMUNICATION OF DATA TO THIRD PARTIES
The processing operations connected to the web services of the Website may take place on servers of third party companies that will offer hosting services on behalf of J.F. AMONN S.r.l. also cloud.
The user’s data may also be processed by third party companies, which J.F. AMONN S.r.l. uses to carry out activities on its behalf (for example, analysing data, storing data, sending newsletters or other commercial and non-commercial communications, providing marketing assistance, carrying out market analysis).
With reference to the scope of communication of personal data, the personal data provided by the user or otherwise collected may be communicated to the following subjects or categories of subjects:
a. public administrations, for the fulfilment of obligations provided for by law, regulations or national or Community legislation. In such cases, the obligation to obtain the prior consent of the data subject to such communications is excluded;
b. parent, subsidiary or associated companies of J.F. Amonn S.r.l.;
c. other companies or individuals contractually bound to the Company and specifically appointed to process personal data on behalf of J.F. Amonn S.r.l.
J.F: Amonn S.r.l. uses third companies and natural persons to carry out certain activities on its behalf (e.g. data processing, sending automatic e-mails, etc.). These subjects have access only to the personal data necessary to carry out their tasks on behalf of J.F.Amonn S.r.l. They have been selected because they are deemed to have adequate experience, skills and reliability and are suitable to ensure full compliance with current privacy regulations.
By browsing the Website, the user expresses his or her consent to the communication of his or her data to third party service providers on our behalf and to this method of data processing.
In cases other than those indicated above, the user will be informed in the event that his/her personal data is to be disclosed to third parties and may choose whether or not to authorise the disclosure of his/her personal data to third parties.
METHODS OF DATA PROCESSING
Personal Data will be processed by means of suitable electronic or automated, computerised and telematic instruments, or by means of manual processing on paper, with logic strictly related to the purposes for which the personal data was collected and, in any case, in such a way as to guarantee the security and confidentiality of the data and for the time strictly necessary to achieve the purposes for which it was collected.
J.F Amonn S.r.l. has adopted technical solutions and security measures that guarantee the security of personal data and prevent their alteration, loss, incorrect processing or unauthorized access.
J.F Amonn S.r.l. reserves the right to appoint third parties (companies or individuals) to process personal data on its own behalf and may share personal data with such third parties. However, J.F Amonn S.r.l. will require such third parties to comply with the privacy principles and regulations in force during the processing of such data.
Personal Data will be collected and processed by J.F Amonn S.r.l. and its internal staff (employees) and/or collaborators authorized to process such data as data processors and, if necessary and/or instrumental to the execution of the above mentioned purposes, by external third parties (such as, for example, service providers, consultants and professional firms, companies that provide assistance and/or consultancy activities or that carry out, on behalf of J.F Amonn S.r.l., maintenance services of the technological part and management of the Website, services connected and instrumental to the purposes of data processing, and which J.F Amonn S.r.l. may also use for the realization and/or management of promotional offers of its services, etc.).
Any use of the user’s credit card data for purposes other than the verification of the existence of means of payment, debiting and management of payments, as well as the management of any complaints and litigation procedures, is expressly excluded. To this end, the aforementioned data will also be processed by the bank that provides services related to the management of online payments as well as by the institution that issued the credit card that the user will enter to validate the purchase of services.
VII. OPTIONAL NATURE OF DATA CONFERMENT
Apart from that specified for navigation data, the provision of Personal Data is optional.
However, if the user intends to access the services offered by the Website and/or receive information on services and/or promotions and/or discounts offered by J.F Amonn S.r.l. and/or receive assistance and/or specific information, it is necessary to fill in all the fields indicated as mandatory in the relevant forms. The processing of the user’s data for the purposes referred to in paragraph III. letters (A), (C) and (D) is subject to the user’s explicit consent.
Failure to provide personal data and explicit consent to their processing may make it impossible to access the services offered by the Website, to receive the newsletter and/or other information and advertising material.
By entering personal data on the Website, the user guarantees that the personal information provided is correct and up-to-date. Furthermore, he acknowledges that he is solely responsible for the data provided, whether personal data, photos, comments or other, releasing J.F Amonn S.r.l. from any responsibility.
VIII. RETENTION OF PERSONAL DATA
J.F Amonn S.r.l. will keep the personal data, subject to processing, for the period of time necessary to fulfill the purposes indicated in this information notice, where a longer period of storage is not required or permitted by current law.
The subjects to whom the personal data refer, have the following rights:
A) Right of access, correction, deletion and limitation. The user has the right to: ask J.F. Amonn S.r.l. for access to his personal data and information related to them; verify the accuracy of personal data or request the integration of incomplete data or the updating or correction of inaccurate data;
request to J.F Amonn S.r.l. the cancellation of personal data when the conditions indicated in art. 17, par. 1 of GDPR occur and in compliance with the exceptions provided for in paragraph 3 of the same article);
request the limitation of the processing of personal data (on the occurrence of one of the hypotheses indicated in art. 18, paragraph 1 GDPR).
B) Right to object to the processing. The user has the right to request that J.F Amonn S.r.l. stop processing his personal information: for marketing activities, including profiling activities; for statistical purposes;
where such processing is based on legitimate commercial interests of J.F Amonn S.r.l., unless a legitimate reason for such processing is demonstrated or where the processing of your personal information is necessary to ascertain, exercise or defend a right in court.
C) Right to withdraw consent. The user has the right to revoke at any time his consent to any processing carried out by J.F Amonn S.r.l. exclusively on the basis of his consent (such as sending direct marketing materials to his personal e-mail address). The processing based on consent and carried out before the revocation of the same retains, however, its lawfulness.
D) Right to data portability. The user has the right to request from J.F Amonn S.r.l. and to obtain, in cases where the legal basis of the processing is consent or contract, and the same is carried out by automated means, his personal data in an electronic format of common use, also in order to communicate such data to another data controller.
E) Complaint to a supervisory authority
The user has the right to lodge a complaint with a supervisory authority (Data Protection Authority – www.garanteprivacy.it).
Requests must be made:
by e-mail to: firstname.lastname@example.org
or by post, to J.F Amonn S.r.l., based in Bolzano, via Altmann 12, 39100 Bolzano.
LINKS TO THIRD PARTY WEBSITES AND SERVICES
This Website may contain links to third party websites.
CHANGES TO THE POLICY
This information may be subject to change. The version published on the Site is the one currently in force with the last update on 24.05.2018.